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Director of customer service 12-15K
更新:3个月前 收藏 微信扫码 举报
潘尾妹 1个月前活跃
职位详情
YOUR ROLES In the role, you will be leading, directing and optimizing your customer care team. Utilizing your strong forwarding and market knowledge, you will drive service improvement activities to ensure customer satisfaction with our products, services and features. YOUR RESPONSIBILITIES Focus on customer engagement, satisfaction, retention and reactivation through high level of service quality and close collaboration with operational and commercial key stakeholders, along with sea logistics management to optimize customer experience. Monitor all sales, new product developing and manufacturing activities Work with IT department focusing on continuous improvement process,ensure complete service data and changes in our systems. Work with developing and manufacturing dept. focusing on continuous improvements control, including customer complaints management, aiming on consistent delivery against the customer promise. Ensure delivery against all financial targets GOOD REASON TO JOIN We are interested in proactive with strong business acumen are customer focus. In return, you will gain access to professional development opportunities and international exposure in team base environment. To find out Sj industries is the best place to develop your career, start a conversation with us and click apply today!
工作时间
工作时间:长白班
职位招聘:1~2人
工作地点
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